See How a Professional Grout Cleaning for This Floor in Chandler, AZ Successfully Restored Its Original Appearance

November 08, 2018

For our most recent customer, looking for a professional hard surface restoration company to perform a grout cleaning job on one of the ceramic tile floors of the house was a brand-new experience. For this reason, before searching for high-quality services online, she decided to try and clean the accumulated dirt on her living room floor herself. She used various combinations of vinegar and bleach-based products. The woman was sure she could do it successfully, but after trying numerous times, she realized the results were the same. The floor still looked dirty and grimy.


The homeowner once again tried to do it on her own, using some DYI methods she found online. She was determined to get her floors clean. Again, the outcome was the same. No matter what she tried, she was unable to get her floors in the condition she wanted. It was clear that her best option was to look for a reliable grout cleaning service in Chandler, AZ.

She asked her son for help searching for a high-quality hard surface restoration company online. He Googled 'best grout cleaning in Chandler,' and in the top search results, they found Sir Grout Phoenix's website. After reading the positive reviews on our site, she wanted to learn more about the company's services. While browsing the website, the resident looked at pictures in our gallery section and was surprised by the results achieved by our experts. She immediately called us to set up a free in-home consultation.

On the Evaluation Day

Our team of professionals arrived at the customer's home to examine the living room floor and to offer the best solution. When the specialists assessed the surface, they saw the dark appearance of the grout lines right away and asked the woman about her maintenance routines. When the homeowner said she didn't clean the floor on a regular basis, our team understood the reason the grout lines were black. The technicians told her a grout cleaning job would completely restore the original condition of the entire floor. She agreed and scheduled a date for the service.

The Grout Cleaning Process

A couple of days later, our cleaners returned to the house and began the restoration right away. The first step was cleaning the entire surface. They applied Sir Grout's pH-neutral, soap-free cleaner with antimicrobial agents. Next, our experts used a high-speed scrubber to remove the dirt accumulated on the tiles and the grout lines. For stubborn areas, they used vapor steam cleaning.

After the surface was clean, our crew continued with the next stage of the process, color sealing the grout lines. They used our proprietary sealant, ColorSeal, and explained that this product can re-color your grout while making it stain, water, mold, and mildew resistant.

The Outcome

Our technicians invited the customer to the living room area and showed her the results of the service. She was thrilled and pleased to see her just-restored surface. The tiles were completely clean, and the grout lines had a sanded color that went perfect with the room. She thanked us for the wonderful work and mentioned that she would recommend our company to her family and friends.

Cleaning Recommendations

Before leaving, the experts gave the woman some maintenance tips to keep the ceramic tile floor in perfect condition. First, we suggested cleaning the living room on a regular basis using pH-neutral products such as Sir Grout's Natural Hard Surface Cleaner, which is ideal for all types of ceramic and stone surfaces, because it won't degrade or etch your hard surfaces like vinegar or acid-based products. Additionally, our product, with environmentally-safe antimicrobial agents, can help inhibit the growth of bacteria, fungi, mold, and other microorganisms up to a week after it has been applied. Also, the specialists advised not to use a dirty mop because rinsing it in the cleaning solution can lead to grime build-up. Finally, we recommended removing any cleaner residue or dirty water from the surface as soon as possible.

Are you looking for a professional hard surface restoration company to give your floors the brand-new look you want? Sir Grout Phoenix is the best option. Our well-trained and experienced technicians provide the best services and will exceed your expectations. Give us a call at (480) 268-3257 or fill out the "Request a Quote" form to schedule a free in-home evaluation. To learn more about our services and latest promotions, do not forget to subscribe to our newsletter.

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